Ella Baché Eltham

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APPOINTMENTS
Bookings are essential for all treatments, To fully enjoy your Ella Bache experience, please arrive 10 minutes prior to your appointment time. Please note that all appointments over 1.5 hours require a 50% deposit to secure your booking.

CANCELLATIONS 
We appreciate 24 hours notice if you need to cancel or postpone your treatment.  The 50% deposit fee for treatment bookings over 1.5 hours long will forfeit if less than 48 hours notice is given. If you do not arrive for your booking wihtout notice, you wil be charged the full amount of the scheduled treatment and any gift vouchers will be voided.

PAYMENT OPTIONS
For your convenience, we accept all major credit cards and EFTPOS payments of $20 or more. A 3% surcharge applies for transactions under $20 

LATE POLICY

Should you be running late, we will hold your appointment for 15 minutes provided we hear from you. If you are more than 15 minutes late, the service will be adapted to the time left and the full amount will be charged.